Conflict Management, Conflict Transformation, Mediation & Managing Polarization Resources

Conflict Management, Conflict Transformation, Mediation & Managing Polarization Resources

Book Resources

  • Allain, Brian, ed. How to Heal Our Divides: A Practical Guide. Independently published, 2021.
  • Allain, Brian, ed. How to Heal Our Divides Volume 2: An Abundance of Opportunities. Independently published, 2022.
  • Bowling, Daniel, and David A. Hoffman. Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution. San Francisco, CA: Jossey-Bass, 2003.
  • Deutsch, Morton. The Resolution of Conflict: Constructive and Destructive Process. New Haven, CT: Yale University Press, 1973.
  • Emerson, Brian and Kelly Lewis. Navigating Polarities: Using Both/And Thinking to Lead Transformation. Washington, DC: Paradoxical Press, 2019.
  • Fisher, Roger and Scott Brown. Getting Together: Building Relationships as We Negotiate. London: Penguin Books, 1988.
  • Fisher, Roger and William Ury and Bruce Patton. Getting to Yes: Negotiating Agreement Without Giving In. 2nd ed. New York: Penguin Group, 1991.
  • Heffernan, Margaret. Wilful Blindness: Why We Ignore the Obvious at Our Peril. New York: Bloomsbury, 2012.
  • Johnson, Barry A. Polarity Management: Identifying and Managing Unsolvable Problems. 2nd ed. HRD Press,1996.
  • Kaur, Valarie. See No Stranger: A Memoir and Manifesto of Revolutionary Love. One World, 2021.
  • Lasater, Judith H. and Ike K. Lasater. What We Say Matters: Practicing Nonviolent Communication. Berkeley, CA: Rodmell Press, 2009.
  • Lederach, John P. Preparing for Peace: Conflict Transformation Across Cultures. Syracuse, NY: Syracuse University Press, 1996.
  • Lederach, John P. Little Book of Conflict Transformation: Clear Articluation of The Guiding Principles By A Pioneer In The Field. Intercourse, PA: Good Books,2003.
  • Mannix, Kathryn. Listen: How to Find the Words for Tender Conversations. William Collins, 2022.
  • Mayer, Bernard S. The Conflict Paradox: Seven Dilemmas at the Core of Disputes. San Francisco, CA: Jossey-Bass, a Wiley Brand, 2015.
  • Mayer, Bernard S. The Dynamics of Conflict: A Guide to Engagement and Intervention. 2nd ed. San Francisco, CA: Jossey-Bass, a Wiley Brand, 2012.
  • Moore, Christopher W. The Mediation Process: Practical Strategies for Resolving Conflict. San Francisco, CA: Jossey-Bass, 2003.
  • Pranis, Kay. The Little Book of Circle Processes: A New/Old Approach to Peacemaking. Intercourse, PA: Good Books, 2005.
  • Pries, Betty. The Space Between Us: Conversations about Transforming Conflict. Harrisonburg, VA: Herald Press, 2021.
  • Ripley, Amanda. High Conflict: Why We Get Trapped and How We Get Out. New York: Simon & Schuster, 2022.
  • Stone, Douglas, Bruce Patton, and Sheila Heen. Difficult Conversations: How to Discuss What Matters Most. New York: Penguin Books, 1999.
  • Stone, Douglas and Sheila Hann. Thanks for the Feedback: The Science and Art of Receiving Feedback Well. New York: Penguin Books, 2014.
  • Ury, William L., Jeanne M. Brett, and Stephen B. Goldberg. Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict. San Francisco: Jossey-Bass Publishers, 1988.
  • Ury, William. The Third Side: Why We Fight and How We Can Stop. New York: Penguin Books, 2000.
  • Van Oudenhoven, Jualla. Violence Against Children: A Rights-Based Discourse. Garant Publishers,2016.

Online Resources

Marg’s passion and knowledge for the material was so engaging, she seamlessly integrated questions to the material and inspired me to reflect and better my skills. Marg is gentle, knowledgeable- a guiding light. I would recommend her anytime.

Workshop Participant


Betty’s wisdom, gained from many experiences of organizational life, shaped her working with us – and yet, her skills at listening and hearing what was being said allowed us to feel that our experience of the consultation was very honouring of context and not formulaic.

Professor and Vice Chair, McMaster University, Department of Family Medicine

We have had so many participants, myself included share how they have applied the concepts that Marg taught in our ministry and in our personal relationships. Marg honoured each person and extended such love and grace throughout her teaching and time with us.

Director, Celebrate Recovery Canada

With great skill and insight into the dynamics of group interaction, Betty’s leadership resulted in a decision concerning building renewal that was unanimous, and an agreed direction for the future. Her ability to facilitate a complex process was one of, if not, the best I have experienced in my 20 + years in education.


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