Our Team

Jessica Dyck

Olivia Puddiford

Office Manager

As Office Manager, Olivia provides front-line support to Credence’s consultants and clients, managing contract details, billing, marketing, and communications. Olivia is passionate about helping others brainstorm solutions to business problems and about planning ahead for Credence’s short-term needs and long-term goals. Olivia is organized, ambitious, conscientious, and keeps multiple priorities in mind while aiming to have a positive impact on everyone with whom she works. With keen attention to detail, Olivia provides essential information about possible changes that lead to positive results. 

Olivia holds a Bachelor of Arts Degree (English), with a focus on Rhetoric and Creative Writing, from the University of Waterloo. By combining her education with five years of experience as a key member of both large and small teams, she is able to achieve superior results by implementing her excellent communication and business skills. Olivia is pursuing a certificate in Project Management. In her free time, you can find Olivia curled up on the couch with a good book or knitting a blanket on her balcony. 

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