Jackson Virgin-Holland joined Credence in 2021 as the Business Manager. He oversees the day-to-day business and administrative processes to provide excellent and efficient operations. Jackson and the administrative team plan, develop, implement, and evaluate policies and procedures with the goal of improving service and employee well-being. As Business Manager Jackson is also responsible for Credence’s marketing, branding, networking, and communication activities.
Jackson has a strong background in business and analytics. He graduated from McMaster University with an Honours Bachelor of Commerce and a minor in French. He has worked as a Strategy Manager and led numerous projects during his roles in corporate Canada. Jackson is also a law student, a member of the ADR Institute of Canada, and a Qualified Arbitrator with the ADR Institute of Ontario. He is pursuing his Qualified Mediator designation and a certificate in Conflict Management and Mediation at the University of Waterloo. In Jackson’s spare time he enjoys rock climbing and traveling, having lived in Singapore, Barcelona, and Seoul. Over the years, he has solo backpacked through 71 countries on all six inhabited continents.